Pagers for everyone!

Abstract:

It is really hard for non-engineers to understand what it is like to be on-call. Often times, they feel as if we somehow 'work less', especially when they see us come in late, unaware that we were hard at work at 4am. Luckily, there is a solution to all this awkward tension... put everyone on-call! We will talk about what it takes to get the whole company on board, and how you can make that us-vs-them gap a little bit smaller.

Speaker:

I'm Evan Gilman, an Operations Engineer at PagerDuty. I have a strong network and security background, and was previously working in academia.